WHAT IS A WORKPLACE LITERACY PROGRAMME?
The Workplace Literacy Programme is an employer-centred programme
that will help to build and improve your employees’ English
Language, Literacy and Numeracy skills for enhanced productivity and
effective management of your workforce. It focuses
specifically on building employees’ literacy and numeracy skills
such as reading, writing, speaking, listening and mathematics in the
context of their workplace environment.
programs build strong communication and conversation skills related
to customer service and develop effetive communication and
conversation skills for interacting with co-workers, supervisors and
management. Workplace programs increase abilities in reading and
understanding technical vocabulary related to: company safety
procedures, manufacturing processes, and even company literature
(orientation, HR materials, etc.)
“Without basic reading and writing skills, workers cannot possibly
perform to their full potential.”
The Challenge for Business
Project Literacy U.S.A
WHY DO EMPLOYERS NEED WORKPLACE LITERACY PROGRAMMES?
are many issues or problems within a workplace that highlight low
literacy and numeracy skills. For example:
Health & Safety issues – the risk of accidents and emergencies
if staff do not understand or comply with the Health & Safety
rules in place.
Quality issues – poor documentation, production errors, the risk
of legal action and the risks to exports with poor quality
Communication issues – the extra time and money spent ensuring
staff understand instructions, work policy and processes and
Staff issues – absenteeism, staff retention, high turnover and
low staff morale.
Improving employees’ literacy and numeracy skills have contributed
Improved health and safety compliance.
Improved staff retention and attendance rates.
Reductions in error rates and re-work.
Higher quality work.
“When your employees can’t read memos or communicate with customers
and Supervisors, your business suffers. When on-the-job accidents
occur because your employees can’t read or understand a safety
warning, your business pays.”
The Challenge for Business
Project Literacy U.S.A
WIE offers quality and diversity in its students, staff and courses.
There are two programmes on offer.
ESOL-based Workplace Literacy Programme:
This programme is for employees who are speakers of English as a
Second Language (ESOL). The employees will learn to improve their English Language, Literacy and Numeracy
skills and gain increased confidence with the language and practical
understanding of subjects relating to common everyday situations.
Topics taught will be based on
practical communication English for the workplace incorporating
their work environment. Employees
will also be taught practical skills for living and working in New
Zealand. This will ensure successful employment and settlement of
new migrant employees.
Workplace Literacy Programme: This
programme is offered to all employees who require support to improve
their literacy and numeracy skills. Topics will be based on their
relevant workplace environment.
THE BENEFITS OF WORKING WITH US
We offer quality English tuition from highly qualified,
experienced and enthusiastic English teachers (native and
A wide range of quality courses and programmes including
General English at 6 levels (academic and general).
Credibility and integrity - All courses are approved and
accredited by the New Zealand government - NZQA (New Zealand
Qualification Authority). WIE is also a Member of Waikato
Education International and Education NZ.
Each programme can be tailored to suit employers’ needs.
Flexible training delivery site – Either on-site or off-site at
our campus. On site training available or use our
school’s facilities which includes comfortable classrooms,
student lounge and kitchen area,
resource/library area, audio and video rooms, and free local
HOW MUCH WOULD IT COST?
Government funding is available for Literacy, Language and Numeracy
training integrated with vocational/workplace training to help
workers meet their employment training needs. This funding is
called Workplace Literacy Fund (WPL Fund) and is administered by the
Tertiary Education Commission (TEC). The aim of the WPL Fund is to
assist employers to provide their employees with English language,
literacy and numeracy skills training at workplaces. As such,
Employers do not have to contribute financially. However, a firm
commitment and support for the programme is required.
BENEFITS OF WORKPLACE LITERACY PROGRAMMES
Based on surveys and interviews conducted with employers who have
implemented workplace programmes, the following list of benefits to
the businesses and/or employers have been identified:
Reduced time per task and greater efficiency
Written instructions followed
Improvements to product and service quality
Increased employee accuracy
Better customer relations
Better team performance
Better workforce morale
Improved health and safety
Equal employment opportunities implemented
Increased ability to handle on the job training and faster
If your company or business is in the following industries and are
keen to improve employees’ literacy and numeracy skills, please
contact us and we will help you to achieve improved communication
and a more productive workforce:
Agriculture, Horticulture and Seafood industries
Building and Construction, Infrastructure, Environmental Care and
Business Management, Administration, Human Resources and Marketing
Finance and Property Services
Health and Community Services
Sales, Retail and Personal Services
Transport, Logistics, Warehousing and Postal Services